Target audience: This activity has been designed to meet the educational needs of nurses, quality leaders, and infection prevention staff in critical access hospitals across Texas.
Overview: Keeping patients and care providers safe through reduction in medical errors and patient harm events requires knowledge and action at all levels of the healthcare team. This 2-day in-person training aims to provide a review of current performance in Medicare Beneficiary Quality Improvement Project (MBQIP) measures for the state of Texas with identified opportunities for improvement, how to build a business plan for quality improvement project needs and how to present to leadership, how to identify and address healthcare disparities, how to build a staff debriefing team, and expanded education on performing a root cause analysis (RCA) interview. It will also include review of adult learning styles, development of education for staff, and teaching strategies for the adult learner. THAF is committed to providing education and resources to assist hospitals to meet the needs of employees to provide quality, patient-centered care.
Click HERE for the 2-Day Agenda
Materials:
Day 1
- Basics for Quality Improvement
- Define it, Collect it, Analyze it, Use it
- Teams for Improvement
- Adult Learning Styles
- Teaching Strategies
- Educational Development
- Developing Strong Business Plans
Day 2
- STATE of Texas
- Healthcare Disparities
- Selling your story to Senior Leadership
- Staff Engagement
- Workplace Violence
- Root Cause Analysis Conducting Interviews
- Critical Incident Debriefing Team
Additional Resources:
- Current MBQIP Measures
- MBQIP Measures Fact Sheets
- MBQIP Measures Under Consideration
- Promoting Interoperability Program
- Patient & Family Engagement Toolkit
- Violence and harassment (who.int)
- Fact Sheet: Health Care Workplace Violence and Intimidation, and the Need for a Federal Legislative Response | AHA
- Preventing Workplace Violence in Healthcare – AACN
- Workplace Violence Against Nurses Reports | Texas DSHS
Please contact Sheila Dolbow ([email protected]) if you need more information.
Sheila Dolbow: Prior to joining THA, Sheila served as a Health Science educator with the Liberty Hill School District. She also has extensive experience with forensic nursing and as a Trauma Coordinator. In her Clinical Initiatives role, Sheila leads the Critical Access Hospital Quality Improvement (CAHQI) project in collaboration with the State Office of Rural Health. In this role she provides education and technical assistance to critical access hospitals across the state. Sheila has also taken on the management of the external peer review portion of the THA Peer Review Network, making assignments for peer review to help hospitals maintain compliance and improve the quality of care provided.
Karen Kendrick: A Registered Nurse since 1989, Karen began her healthcare career as a bedside medical/surgical nurse, advancing to a management role within three years. After leading clinical care departments for 16 years, she transitioned to Quality and Patient Safety leadership. Prior to joining THA Karen served in both permanent and transitional/interim leadership roles in hospitals of varying types/sizes in six different states. Karen joined THA as the Director of Clinical Initiatives with primary responsibility for the recruitment, launching, and implementation of the HIIN program. Over the next three years she also led three cohorts for the ICU Safety project and the STRIVE program. In 2018, Karen assumed leadership of the PSO and supported the department during the leadership transition period, assuming the role of VP for the department in 2019.
Nina Costilla: Nina obtained both her BSN and MSN from Texas Tech University and began her career as an RN with Texas Health in Dallas. Prior to joining THA she served as an inpatient Nurse Manager for 7 years. Upon joining THA Nina assumed primary responsibility for the HQIC contract deliverables. She also plays a key leadership role with the PSO and contributes to the CAHQI and ASPR programs. Nina’s role and her Green Belt experience allow her to effectively collaborate with quality, patient safety, and risk leaders in THA member hospitals to addresses and improve clinical processes, patient care, and quality outcomes.